Privacy Policy

1. Introduction

This Privacy Policy explains how LuckLit ("we," "us," or "our") collects, uses, and discloses information about you when you access or use our website and services (collectively, the "Service"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

We collect information you provide directly to us and information that is automatically collected when you use our Service.

• Personal Data: This includes your name, email address, and the birth information (date, time, and location) you provide for astrological readings.
• Usage Data: We automatically collect information about your interactions with the Service, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
• Third-Party Analytics Data: We collect data through services like Google Analytics, Microsoft Clarity, and Firebase to understand how you use our Service. This may include session recordings, click and scroll data, and technical information about your device and browser.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service.
• Generate personalized astrological readings and content.
• Communicate with you, including responding to your inquiries and sending you service-related announcements.
• Monitor and analyze trends, usage, and activities in connection with our Service.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of LuckLit and others.

4. Data Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

• With Your Consent: We may share your information if you give us your explicit consent to do so.
• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis (e.g., Google Analytics), backend infrastructure (e.g., Firebase), and user experience analysis (e.g., Microsoft Clarity).
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or prevent fraud.

5. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your data.

6. Data Retention

We will retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, update, or request deletion of your personal information. If you wish to exercise any of these rights, please contact us.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Specifically, we use the following third-party services:

• Google Analytics: This service tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.
• Microsoft Clarity: We use Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
• Firebase: Our application is built using Firebase, a Google platform. Firebase may collect analytics data and certain identifiers to provide its services, including performance monitoring and feature usage statistics.

9. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email:privacy@lucklit.com
Address:S405, Pragna Uptown, Doddathoguru, Electronic City, Bengaluru, Karnataka, India.